Official Document
At mahadewi77, your privacy is not merely a legal obligation — it is a core value we uphold. This Privacy Policy clearly explains how we collect, use, store, and protect your personal data when you use our casino and Sports Betting platform. Please read it carefully before using mahadewi77.
Note: This Privacy Policy forms part of the mahadewi77 Terms & Conditions. By using the mahadewi77 platform, you agree to be fully bound by this Privacy Policy. If anything is unclear, please contact our support team via live chat or email before continuing to use the platform.
Mahadewi77 ("we", "the platform") understands that player trust is our most valuable asset — and that trust can only be built when you are confident your personal data is in responsible hands. That is why we have put together this comprehensive, transparent, and easy-to-understand Privacy Policy, tailored specifically for Malaysian players.
This mahadewi77 Privacy Policy applies to all users of our platform, including those browsing the website without registering, registered members actively playing live casino table games, football betting, e-sports, poker, cricket, badminton, virtual sports, and all other services provided by mahadewi77. It also applies to all access methods, whether via a desktop web browser, mobile app, or any other device.
We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards in all aspects of personal data management. This means you have clear, enforceable rights over the personal data we hold about you, and we are fully committed to upholding those rights.
Core Principles: mahadewi77 only collects data that is strictly necessary to provide our services to you. We never sell your personal data to third parties for marketing purposes. Every use of your data has a clear purpose, as outlined in this document.
Mahadewi77 collects various types of personal data depending on how you interact with our platform. Below are the main data categories we collect, along with specific examples within each category:
| Data Category | Example Information | Requirements |
|---|---|---|
| Identity Data | Full name, IC/passport number, date of birth, gender | Required for registration |
| Contact Data | Malaysian phone number, email address, residential address | Required for registration |
| Financial Data | Deposit methods (Touch 'n Go, GrabPay, DuitNow, etc.), transaction history, total deposits/withdrawals | Required for transactions |
| Gaming Data | Betting history, games played, wins/losses, session duration | For services & audits |
| Technical Data | IP address, device type, web browser, operating system, cookie data | For platform security |
| Communication Data | Live chat records, support emails, survey feedback | For customer support |
| Verification Data | KYC documents (IC copy, utility bill), selfie for verification | Required for withdrawals >RM5,000 |
Data marked "Required" must be provided for you to use the relevant functions on the mahadewi77 platform. If you choose not to provide required data, you may be unable to register, carry out transactions, or access certain sections of the platform. Data not marked as required is optional, and withholding it will not affect your basic access to the platform.
Mahadewi77 collects your personal data through several different methods. It is important that you understand all the possible sources of your data so you can make informed decisions about your use of our platform.
Directly from You: This is our primary source of personal data. You provide data directly when completing the account registration form, submitting identity verification documents (KYC), making deposits or withdrawals, contacting the support team via live chat or email, filling in feedback forms or satisfaction surveys, and when setting Responsible Gaming limits in your account settings.
Automatically During Platform Use: The mahadewi77 system automatically records certain technical information when you use the platform. This includes your device's IP address, browser type and version, device type and operating system, pages you visit within the platform, session duration, match and bet details, and the time and date of all account activity.
Via Cookies and Tracking Technologies: mahadewi77 uses cookies and similar tracking technologies to enhance the user experience, understand platform usage patterns, and maintain account security. Further details on our use of cookies can be found in Section 9 of this document.
From Authorised Third Parties: In certain circumstances, mahadewi77 may receive information about you from payment service providers such as Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay, Maybank2u, CIMB Clicks, and FPX for transaction verification and fraud prevention purposes. We may also receive information from third-party identity verification services used in our KYC process.
Every piece of data we collect has a clear and legitimate purpose. mahadewi77 does not collect data for any purpose not stated in this document. The following are the primary purposes for which we use your personal data:
Marketing: mahadewi77 will only send you marketing communications if you have given explicit consent to do so during registration or through the communication preferences in your account settings. You may withdraw this consent at any time from your account settings.
Mahadewi77 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes without your explicit consent. This is a commitment we will not compromise on.
However, there are certain circumstances in which mahadewi77 may need to share your data with selected third parties:
All third parties with whom we share data are bound by strict confidentiality and data protection agreements. They are only permitted to use your data for the specific purposes defined in their agreement with mahadewi77 and may not use it for any other purpose.
Cross-Border Data Transfers: In some cases, your data may be processed by servers or service providers operating outside Malaysia. When this occurs, mahadewi77 ensures that protections equivalent to or exceeding Malaysia's PDPA standards are applied to safeguard your data at all times.
Protecting your personal data is the highest technical and operational priority at mahadewi77. We continually invest in security infrastructure and procedures to ensure your data remains safe at all times.
The technical security measures we have in place include:
While we take all reasonable steps to protect your data, no security system can be guaranteed to be 100% secure. You also play an important role in keeping your data safe by maintaining the confidentiality of your account password, not sharing your login credentials with anyone, and notifying us promptly if you suspect your account has been compromised.
Mahadewi77 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required under applicable Malaysian law.
Our data retention period guidelines are as follows:
Once the relevant retention period has ended and there is no legal obligation to retain the data further, mahadewi77 will securely and irreversibly delete or anonymise your personal data.
As a data subject under Malaysia's PDPA 2010, you have important rights regarding the personal data held by mahadewi77. We are committed to respecting and facilitating the exercise of these rights:
You have the right to request a copy of the personal data we hold about you. This request can be made by emailing support@mahadewi77.best and we will respond within 14 business days.
If you find that the personal data we hold about you is inaccurate or out of date, you have the right to request a correction. You can update most of your information directly from your mahadewi77 account settings.
You have the right to request the deletion of your personal data under certain circumstances — for example, when the data is no longer needed for its original purpose or when you withdraw your consent. Such requests are subject to our legal retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may withdraw your marketing consent through the communication preferences settings in your mahadewi77 account.
You have the right to receive the personal data you have provided to us in a machine-readable format and, in certain circumstances, to request that we transfer that data directly to another data processor of your choosing.
In certain circumstances — such as when you are disputing the accuracy of your data or objecting to its processing — you have the right to request that we restrict the processing of your data until the matter is resolved.
To exercise any of the above rights, please contact our privacy team at support@mahadewi77.best, clearly stating the specific right you wish to exercise along with your account details for identity verification. We will respond within 14 business days of receiving your request.
Mahadewi77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device by your web browser when you visit the mahadewi77 platform.
We use the following types of cookies:
You can manage cookie usage through your web browser settings. Most modern browsers allow you to view, delete, and block cookies. However, blocking essential cookies may affect your experience and the functionality of the mahadewi77 platform. Please refer to your browser's help section for guidance on managing cookies on your device.
The mahadewi77 platform is intended solely for individuals aged 18 and above. We do not knowingly collect or process personal data belonging to children or individuals under the age of 18.
Should we discover or be informed that we have inadvertently collected personal data from someone under the age of 18, we will take immediate steps to:
If you are a parent or guardian and believe your underage child has accessed the mahadewi77 platform, please contact us immediately at support@mahadewi77.best so we can take the appropriate action.
Child Protection: mahadewi77 uses multiple age verification methods, including IC number checks during registration and the KYC process, to ensure the platform is not accessed by underage individuals. We also work with Malaysian payment service providers that have their own age verification systems in place.
Mahadewi77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in how we handle data, updates to applicable laws, or the addition of new services on the platform. The "Updated" date at the top of this document will be revised whenever any amendments are made.
For material changes — that is, changes that significantly affect how we process your data or your rights — we will notify you via an in-platform notification on mahadewi77 and/or by email to the address registered to your account, at least thirty (30) days before the changes take effect, unless earlier notice is not possible for legal reasons.
It is your responsibility to review this Privacy Policy periodically. Continued use of the mahadewi77 platform after any amendments are announced will be considered your acceptance of the updated Privacy Policy. If you do not agree with the changes made, you should stop using the platform and may request account closure by contacting our support team.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how mahadewi77 handles your personal data, we encourage you to reach out to us directly. We are committed to addressing any privacy concerns seriously and within a reasonable timeframe.
For data rights requests such as access, correction, or deletion, please clearly state the type of request and include your mahadewi77 account details to facilitate the identity verification process. We will provide a written response to all data rights requests within fourteen (14) business days of receiving a complete request.
If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia under the Ministry of Communications and Digital, which is the PDPA regulatory authority in Malaysia.
Your Rights
As a mahadewi77 member, you have full control over your personal data. Here's how you can exercise your rights simply, without any burdensome procedures.
For most basic data changes — such as your phone number, email address, and communication preferences — you can manage these directly from your mahadewi77 account settings without needing to contact support. For more complex requests such as data deletion or a full copy of your data, please reach out to our privacy team via email or live chat.
View Privacy FAQEmail support@mahadewi77.best for a full copy of your data. Response within 14 business days.
Update your basic information directly in your account settings, or contact support for other changes.
Opt out of marketing communications at any time through the preference settings in your mahadewi77 account.
Submit a data deletion request via email. Subject to applicable legal retention obligations.
mahadewi77 Privacy Policy: All personal data you provide to mahadewi77 is protected with 256-bit SSL encryption and stored securely in accordance with Malaysia's Personal Data Protection Act 2010. We do not share your information with any third party without your consent. You have the right to access or request deletion of your data at any time. By using this platform, you agree to the Terms & Conditions and the Privacy Policy set out by mahadewi77.